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Privacy Policy
Last updated: 1 July 2026
Who we are
EVOX Sport, based in Brussels, Belgium, is the controller of the personal data described in this policy. You can reach us on Instagram at @evox.sport.
What we collect
Account details (name, email, password hash), order details (products, addresses, payment status), delivery data shared with our carriers, and optional newsletter subscription data. Card details are handled directly by our payment provider and never stored on our servers.
Why we process it
To fulfil your order, provide customer support, send transactional emails such as order and shipping confirmations, prevent fraud, comply with tax obligations, and — only with your consent — send marketing emails.
Cookies
We use strictly necessary cookies for the cart and session, and analytics cookies only after you accept them in the cookie banner. You can change your choice at any time by clearing site data.
Retention
Order and invoice data is kept for 7 years as required by Belgian tax law. Account and marketing data is deleted on request or after 3 years of inactivity.
Your rights
You have the right to access, rectify, erase, restrict and port your data, and to object to processing. Message us on Instagram at @evox.sport. You may also lodge a complaint with the Belgian Data Protection Authority.